e-gold scheduled downtime notification

see:
System announcements link on e-gold home page

when:
Saturday, April 1 2006 1800 EST
to
Saturday, April 1 2006 1900 EST
(see web page for links to convert times to your local timezone)

what:
System maintenance.

during the time listed on the above web page, the e-gold system
will be unavailable to end users as it undergoes maintenance.

we appreciate your patience during this timeframe.

jay w.
…@e-g….com

Hello All.

As expected, all buy orders that are “ready” have been completed and accounts funded.

Expected turnaround time for buy orders now is within a hour of “funds received” status change (in other words once we receive your funds we will complete your order and fund your e-gold account). So for cash deposits most all orders will be completed the day the receipt is sent in (but send it in early!) and all transfers will be completed the day after that. Please note US orders take at least 48 hours to clear and be completed.

All sell orders have been processed and bank wires / transfers ordered.

All email inquiries where answered aswell.

Admin
http://www.thegoldshop.biz/

Hello All.

Today’s server / website upgrades have been successfully finished.

Our TheGoldShop.biz main website is now back and fully operational.

All outstanding buy orders will be completed straight away.

All outstanding email inquiries will be completed next.

All outstanding sell orders will be completed after that.

We would like to thank everyone for their patience during the last 24 hours while we where experiencing problems with our website.

Business is back to normal and all orders will be processed as they where planned to be.

Please note if you have emailed us, we have received your email, we have not lost any emails at anytime during these website problems and will reply to the remaining emails over the next few hours.

If you have placed a order and have not received a confirmation email or the bank details you require please place another order.

Thank you.

Admin
http://www.thegoldshop.biz/

Hello All.

Server upgrades are now complete.

Hello All.

Our main website http://www.thegoldshop.biz is currently undergoing some maintenance / upgrades.

This downtime is expected only to last around 1 hour at the most.

Thank you for your patience.

Please check back soon.

Admin.
http://www.thegoldshop.biz

Hello everyone.

Our server is still experiencing problems. Have have worked out the problem and it will be repaired within the next 12 to 18 hours.

Our TheGoldShop.biz main website will go down for about an hour tomorrow (you will be redirected to this site during this time) while the required changes are made.

After the changes are complete things will return to normal and we will be able to get through all the back log from today. We are of course doing what we can now but it is extremely slow.

All email inquiries, orders, deposit slips will be processed as soon as possible.

Please note we are receiving all your emails to us, please do not resend your email until after 24 hours if you have not received a reply.

We appreciate everyone’s patience during this server glitch and we look forward to working with you quickly tomorrow.

Thank you.

Admin.
http://www.thegoldshop.biz

Hi everyone,

Today we are experiencing some server problems which are making everything run very very slowly.

Customers trying to place orders are not receiving a confirmation that the order has been placed and so are trying to place orders again and again, this is not necessary as we are receiving the orders at our end, but the customers are not receiving their confirmation emails.

We are manually processing orders until our server is back to normal. This should hopefully be within the next few hours.

We apologise for the poor service and inconvenience whilst we deal with this error.

Regards

Admin
TheGoldShop.biz

Hello to all our US based clients.

Cash deposits or domestic bank wires to our SunTrust bank account will take at least 48 hours to clear. The online statements for our SunTrust account are only updated once a day for the prior day transactions (not the current days deposits).

TheGoldShop.biz is using the professional services of cyfrocash.us to process our payments (cash deposits and bank wires) in the US.

If any customer of ours has any questions or a problem with their order it is greatly appreciated if you contact us first, please do not contact our bank with any questions regarding your order.

At TheGoldShop.biz we pride ourselves on great customer communication and speedy replies - any email or problem brought to our attention will be reviewed and acted on quickly.

No customer of TheGoldShop.biz has ever lost any funds while using our services - we always are prepared to work with our customers if something goes wrong or payments are late.

Admin
http://www.thegoldshop.biz/

Hello to all our US based clients.

Sadly due to a incident not associated with TheGoldShop.biz we have lost the ability to use the Wachovia Bank account.

Thankfully we still do have the use of the SunTrust Bank account that we have been using for a little while now.

It is highly recommended all US based clients read the next post regarding the SunTrust Bank account and how it is to be used.

Affective immediately the Wachovia Bank account is no longer to be used.

If you have a order in with TheGoldShop.biz in which you have requested a Wachovia Bank cash deposit or bank wire please email us and we will update your order to allow for a SunTrust Bank cash deposit (and send out the payment details you require).

Admin
http://www.thegoldshop.biz/

Hello All.

We have great news, we can now announce the launch of the first of two new bank accounts based in the USA:

Wachovia Bank

At this we accept cash deposit (preferred) and domestic bank wires.

We do not take online transfers or ACH transfers.

All TheGoldShop.biz customers are strongly encouraged to start using this bank account straight away and to stop using our old Bank or America bank account.

Sun Trust will be following soon.

Thank you all for your continued support of our services.
Admin
http://www.thegoldshop.biz/

Revision Note: March 14, 2006: Advisory updated to reference released security bulletin. Advisory Summary:Microsoft has completed the investigation into a public report of a vulnerability. We have issued a security bulletin to address this issue. For more information about this issue, including download links for an available security update, please review the security bulletin.

Hello All.

New US bank Accounts

For our new and current client’s in the USA we are very happy to annouce we will be offering 2 new banks where cash deposits can be made.

There are; Sun Trust Bank and Wachovia Bank.

Hopefully these additions to our available bank accounts will make it easier for our US based clients to make cash deposits more conveniently.

Please note these new accounts will not accept online transfers either.

Bank of America Account Closing

Sadly, we also have to annouce the pending closure of our Bank of America account. Soon the BOA option will be removed from the list of banks available on our buy order form and only the 2 new banks will be available.

We at TheGoldShop.biz are always trying hard to make purchasing of e-gold easier and quicker and look forward to working with our new and current clients now and in the future.

Admin
http://www.thegoldshop.biz/